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Here are the common questions we get when people use our site. If you still don't understand what's going on after reading this page, please submit a contact form and we'll do our best to answer your question. We may then put the answer online too so that others don't experience similar frustration.

If you're simply trying to get in touch with a local office or individual, try the Contact Us section.

Job Search


My Account/Profile


Apply Online



Job Search

Q: Can I find jobs just in my industry, local area, etc?
A: Yes. We offer a simple job search from our Jobseekers section where you can select your industry or location and click 'Submit Search' to immediately view those jobs. You can also get more sophisticated with your searching by using the advanced job search engine. Here's some tips. You can choose entries in any or all of the search criteria below:

Location Search-Select one or more locations within the Location Search box To select multiple locations, hold down the ctrl key while clicking selections.

Category Search-Select one or more categories by clicking inside the box, scrolling to see selections, and clicking on your choice. To select multiple locations, hold down the ctrl key while clicking selections.

Keyword Search-Enter keywords for the job descriptions you would like to see. Keywords can include a job title or skill, the name of an industry or company, or a location. Here are some ideas on boolean search strings that are acceptable within the keyword field.

  • To specify words that must all appear in the search results, use 'and' between the words (e.g., 'publishing and editor').
  • To specify words any of which may appear in the search results, use 'or' between the words (e.g., 'publishing or editor').
  • To specify a word that must not appear in the search results, use 'and not' before the word (e.g., 'publishing and not editor')
  • You can utilize an asterisk (*) as a wildcard character (e.g., 'publish*' will return publish, publishing, publisher, etc.)
  • You can utilize quotes ' ' around a phrase when you want to search for a specific phrase. (e.g. 'senior publisher' will return jobs that contain Senior Publisher in that order, but not jobs with just 'senior' or just 'publisher' in them)
  • You can utilize parentheses ( ) to separate keyword phrases. Use parentheses when searching for multiple phrases at the same time. (e.g., '(publishing or editor) and magazine')
  • Note: The search will not accept any characters that are not alphanumeric (e.g., '$'). Therefore, you may want to change the keywords in your search accordingly.


Q: What can I do on the job search results page?
A: The Job Search Results page will display the date posted, job title, company name and job location for each result. The page will also show the number of results on the current page and the total number of results.

  • To view details for a job, click on the job title.
  • To view the next page of results, if there is one, click on the 'Next page' button at the end of the page.
  • If the results of your job search were too general, you may want to refine your search. To do so, enter additional keywords into the field located above the search results, and click Refine.


Q: A job was showing yesterday, but I can longer find it, Why?
A: After a position is filled or there is no longer a need for additional candidates, our recruiters remove the job posting from our website.

Q: Are all of your available jobs listed on your website?
A: No. Our recruiters may work on some positions that go unadvertised per the client's request, or because we have significant existing relationships with candidates who are already a fit for a job order. We encourage you to build a rapport with System One recruiters as that provides you the best access to unadvertised positions.


My Account/Profile

Q: I forgot my password, can you reset it?
A: Yes. On your My System One Account page, you can click the Did you forget your username and/or password? link to retrieve your information online. If you've only forgotten your username, you can use the email address associated with your account to log in. Simply enter your email address in the field provided for your username and click submit. If you've changed email addresses or forgotten which email address you used for creating an account, please submit a contact form with as much of the following information as possible: your old email address, first name, last name, street address, city, state, country, zip code, and phone number. Once we verify your information, we will email your Username and Password to your current email address. Secret Answer If you have selected a Secret Question in your Account Profile, you will be prompted to give its answer and click Submit. Check your email inbox for instructions on how to log in to your account.

Q: I don't want my profile on your site, can you remove it?
A: Yes. Please submit a contact form with as much of the following information as possible concerning the account you'd like removed: email address, first name, last name, street address, city, state, country, zip code, and phone number. Once we verify your information, we will contact you when your account has been removed.

Q: Can my current employer see my profile, or that I joined your site?
A: No. When you join our site, your user information is stored in a private database accessible only by System One recruiters, and your resume is not able to be found by us until you click the link to make it searchable. At no time do we disclose the members of our database to any clients, which protects you from having your current employer know that you are searching for a job. If you join our website using your Monster account, your visibility to people outside System One is dependent completely on the preferences you already have set up within your Monster account.

Q: How do I stop receiving emails from System One?
A: The only emails you will receive from System One are Job Search Agent notifications that you have set up. Please follow the instructions below to remove ALL of your Job Search Agents.

Q: How do I setup or modify job agents?
A: Job Agents send you automatic e-mails when System One posts jobs that meet your criteria. To setup, modify, or delete up to five job agents, you must be logged into your System One Account. Within your account, click the 'Agent' link in the navigation. Click the 'Create New Agent' button to get started. Select any combination of locations, categories or keywords the jobs must match, and select the frequency the agents should be sent. When you click 'Save Agent', it will be saved to the Agent list. To modify an Agent, you can click the 'Edit' link next to any Agent within the Agent list. To delete an Agent, click the 'Delete' link next to any Agent within the Agent list.

Q: I get an error message when I access/use my account, what should I do?
A: First, try again. Sometimes a faulty or slow internet connection will cause errors. If you still receive the error, please submit a contact form and we'll contact you to resolve the situation as soon as possible. If possible, please write down the error or include a screen capture (on a PC, 1.Press the Print Screen key on your keyboard. 2.Open a graphics program like MS Paint and click Paste. 3.Save the file 4.Attach to your email.)


Apply online

Q: I applied, now what?
A: Your personal information, including your resume will be submitted to the System One recruiter who posted the job. Our recruiters screen resumes on a daily basis. If we assess your background as a good fit for a current job opening or a position type that we recruit for regularly, we will contact you using the details you provided.

Q: What is the status of my application? When can I expect to hear from you?
A: We currently do not provide an online view into your status within the recruitment process. Typically you will hear from us within 72 hours of applying if you are a good match for a current position or one that we regularly recruit for. If you would like further information on your status, please contact a System One Consultant at the office nearest to you.

Q: I got an error message when I applied, what should I do?
A: First, try applying a second time. Sometimes a faulty or slow internet connection will cause errors. If you still receive the error, please send an email to our inquiry team and we'll contact you to resolve the situation as soon as possible. If possible, please write down the error or include a screen capture (on a PC, 1.Press the Print Screen key on your keyboard. 2.Open a graphics program like MS Paint and click Paste. 3.Save the file 4.Attach to your email.)

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